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icyPrivacy Policy

This Privacy Policy is intended to outline the basis upon which any personal data or information that is provided to us, may be collected and processed and has been updated in line with the new European GDPR law which comes into effect on 25th May 2018. It sets out the different ways we may collect and process your data. 

What, When, How and Why we collect data
We collect and process data in several different ways, for example -

  • Your data is safe and wil never be sold or shard to any other parties.

  • From meetings or visits

  • When communicating with you by email or letter

  • When using our website

This data can include name, address, phone numbers, email address, photos together with products and equipment record details and is used for the sole purpose of responding to your enquiry and keeping in contact.

Website and Cookies
Our website is secure, as shown by https in the address bar and contains various ways for visitors to easily connect with us and for us to keep you updated about our products and services and for registering for a mySCM account. The data submitted is sent via a secure connection and is encrypted end to end.​

A cookie is a piece of information sent to your web browser by a website and we may use cookies from time to time for the sole purpose of allowing us to see information about the visitors to our website. The cookies do not store any personal information about you.

Usernames and Passwords
​These are only provided to the named customer we have registered on our system and will be confirmed by email to that person only.

Data Breach Response
Any data breach discovered will be reported within 72 hours where feasible and these will be recorded whether or not they are required to be reported. If the breach is deemed high risk the individual will be notified without undue delay.

Data Retention Period
We keep data only for so long as we need it to provide our services. When we no longer need to use the data and there is no need for us to keep it to comply with our legal or regulatory obligations, we will remove it from our systems.

Your Rights
Individuals can exercise their rights and make a request to see data we hold about them and this can be made by contacting us from the website.

  • We will usually share this data within 30 days of being asked.

  • We will correct or delete any data as necessary for you. 

  • ​You can object to us processing your data and you can ask us to stop using it.

  • If you opt out of receiving marketing messages from us, we may still send you occasional newsletters and updates about our services, but will only send you marketing material if you have agreed to it. If you would rather not receive this you can easily unsubscribe with the included link.

  • Complain to a regulator. If you are based in the EEA and think that we haven't complied with data protection laws, you have a right to lodge a complaint.

Changes and Updates
This Policy may be updated periodically so please check it from time to time. By continuing to engage with us through our website and services you will be deemed to have accepted these changes.

​Any Questions?
​We hope this information has been clear and useful but if you have any questions or concerns about your data or this Privacy Policy, please feel free to contact us.

Updated th May 2019

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